We offer free standard shipping worldwide.
When your order has been shipped, we will send you an e-mail with your tracking number and a link to where you can track it online.
International shipping is available worldwide. Please note that most international shipments may be subject to a variety of duties, fees or tax.
All orders are processed within 8-10 business days after the order is confirmed and payment is received. Please note, with expedited shipping, it will still take 2-3 days to process the order for shipping. Once an order has been shipped, you will receive a shipment confirmation e-mail that will contain your tracking information.
Making an account on the Helmbrook website will make you eligible for the 1-year extended warranty we offer to our registered customers.
Helmbrook is a Shopify-based website that offers users Secure Socket Layer (SSL) encryption for every transaction in order to ensure the security of each order.
Yes, your credit card is charged upon completion of your order. When you enter your credit card information on the final review page, we will give you an order confirmation number. You will also immediately receive an e-mail confirming that your order has been received. We will send another e-mail to notify you when your order has been shipped and we have charged your credit card.
We accept Shopify Pay, Visa, MasterCard, Discover, and American Express.
Please indicate in the Special Requests box that your order is a gift. That will cue us to remove the price tags from the items in your shipment. All orders come with a packing slip, which is a list of what is packed in the box -- packing slips do not include amounts.